Payment Policy

Last Updated: October 30, 2026

Toowyl at https://toowy.shop is operated by Hubei Qingzhimu Technology Co., Ltd.

Payment Methods

We offer PayPal where displayed in the payment process. Any additional payment methods are available only when expressly shown before payment.

You do not need to send payment credentials to customer support. Complete payments only through the payment interface provided for your purchase.

Currency and Total Charges

Our store prices are displayed in USD unless another currency is expressly identified.

Before authorizing payment, review the items, currency, payment amount, shipping charges, and any taxes or other fees payable to us.

If a payment screen shows only the merchandise subtotal and does not provide the shipping charge or delivery arrangements, contact support@toowy.shop before paying.

Your bank or payment provider may apply currency conversion charges or other fees under its own terms.

Payment Confirmation

Payment authorization and collection are handled by the payment provider. A payment receipt confirms the payment transaction; it does not by itself confirm shipment.

If you receive a payment receipt but no store confirmation within one business day, contact us with the payment reference and the email used for the purchase. Do not pay again before we check the transaction.

Failed, Pending, or Duplicate Payments

If payment fails or remains pending, check your payment account before retrying.

If you believe you have been charged twice or paid an incorrect amount, contact us promptly. We will investigate and arrange a refund where a duplicate or incorrect charge is confirmed.

Refunds

Approved refunds are returned to the original payment method. We normally issue approved refunds within 5–10 business days. Your payment provider may take additional time to display the funds.

See our Return & Refund Policy for eligibility and procedures.

Contact: support@toowy.shop

Phone: +86 19854853427